How much budget should you set aside for your client portal? Invessed address the issue of cost in this blog.

Key points
  1. Budgeting is a balance: big enough to secure adequate resources, small enough to convince management
  2. Complexity is key - the more diverse your business and technology landscape, the bigger budget you will need
  3. Beware of hidden costs: Total Cost of Ownership will include ongoing hosting and maintenance costs
  4. Invessed has transparent, all-inclusive pricing and in-house implementation team to realise your Client Portal
Writing a Client Portal brief

How much does a Client Portal cost?

Before integrating a Client Portal into your business, it’s important to think about the budget needed to develop – and maintain – a client portal system with all the functionality that you need.

Client Portals can incorporate a variety of features and vary significantly in their complexity, so the cost can grow depending on your unique requirements. It’s important to find a balance when it comes to the budget, with a price point small enough to convince management that the solution is financially viable, yet large enough to ensure that the portal includes all the functionality that you need.

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Find a price point small enough to be financially viable, large enough to get all the functionality you need

Cheap isn’t always cheerful

When you’re working to a tight budget, it’s easy to think that an ‘off the shelf’ client portal could be the solution for you. However, if you have a complex and diverse business and technology landscape, a one-size-fits-all approach isn’t going to work for you. At the other end of the spectrum, there are bespoke, handcrafted client portal platforms out there that could meet your unique business requirements, but these can be costly, and the associated development (and testing) time can be significant.

In addition, whether you’ve opted for a cheap and cheerful solution or a bespoke client portal, there’s always the risk of hidden costs - like hosting and support - that aren’t always factored into the initial budget set aside for a client portal project.

A modular client portal solution

Our Client Portal Software is designed to meet the specific needs of your business and features pre-built, pre-tested components, which can be used in any combination to give you the functionality you need, without the need for complex custom design. 

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Our monthly fee includes hosting and maintenance, allowing you to set adequate and realistic budgets.

In addition, the monthly fee for our client portal solution includes hosting and maintenance costs, allowing organisations to set adequate and realistic budgets without having to hold additional funds for unexpected maintenance costs and other fees.

All-inclusive pricing against unexpected bills

Here at Invessed, we have a fair and transparent pricing structure, with your monthly fee covering everything from hosting to ongoing support. Our in-house implementation team of designers and developers will also implement the solution for you and connect it to your data sources.

It’s not possible to find a cheap, cheerful and functional client portal that provides an excellent customer experience, but it is possible to find a tool that doesn’t cost the earth and provides the flexibility your business needs – get in touch with us if you’d like to find out more.