Understand client behaviour and extract value from data.
Engaging clients via digital channels generates a trail of behavioural data. This data is packed with value - enabling you to provide a better and more personalised experience as well as drive business.
To realise this value, you need toolkit that shows you the big picture, whilst allowing you to slice-and-dice your way down the most granular detail. This is the model of the Invessed Analytics dashboard.
Big picture Analytics
Analytics dashboard charting logins, page views, downloads and messages over time.
Slice-and-dice filters for specific time periods, users or groups and event types.
Understand what works by monitoring most active users, visited content and documents.
Granular client behaviour
Track every login, view and download for auditing purposes as well as granular client profiling.
Explore individual user behaviour over time and drill-down to individual actions.
Identify patterns and group clients into segments to personalise content and group messages.
Extract value from your data
Export data to compile Management Information reports to measure engagement and prove ROI.
Identify outliers and pain-points and provide proactive customer service.
Install notifications or connect to AI/ML models to predict pain points and never miss opportunities.
Portal Analytics gives us a richer and more immediate view of client behaviour.
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